Why is my tracking code inactive?
Tracking codes can take 48 hours to activate. If your tracking is still inactive after 48 hours, the bar code on your package may have been marked or scratched in the mail, which means it won't scan properly. Even though you can't track it online, this will not affect delivery, and you should receive your order as scheduled. If it's been 14 business days since shipment and your package still hasn't arrived, please reach out to us!
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