Reach out to us via email for extra support! 

We'll get back to you within our business hours:
Monday - Friday: 10:00 AM - 5:00 PM PST
Saturday - Sunday: Closed

Customer Support

<table style="width: 100%;"><thead><tr><th>SHIPPING METHOD</th><th>COST</th><th>DELIVERY TIME</th></tr></thead><tbody><tr><td rowspan="2" style="width: 33.2378%;">DHL eCommerce</td><td style="width: 33.3333%;">$5.99 for order $49.99 and below</td><td style="width: 33.3333%;">2 to 12 business days</td></tr><tr><td style="width: 33.3333%;">FREE for orders $50 and above</td><td style="width: 33.3333%;">2 to 12 business days</td></tr></tbody></table> <p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;">U.S. Shipping Costs &amp; Delivery Times:<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;">Processing time typically takes within 2-3 business days (Monday - Friday) for an order to be fulfilled. During product launches or sales, shipping may take longer &#x2013; we appreciate your patience! &#xA0;If it&apos;s been more than 12 business days and your package has not arrived, please <a href="https://www.emcosmetics.com/pages/contact-us" style="box-sizing: border-box; color: rgb(10, 10, 10); text-decoration: none; background-color: transparent; outline: none;">reach out to us</a>!<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;">We offers FREE STANDARD SHIPPING on all U.S. Orders $50 and over (excluding taxes and discounts).&#xA0;<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;">EM Cosmetics ships within the continental United States including Hawaii and Alaska (excluding APO/FPO addresses).

U.S. Shipping Costs & Delivery Times:. Processing time typically takes within 2-3 business days (Monday - Friday) for an order to be fulfilled. During product launches or sales, shipping may take longer – we appreciate your patience!  If it's been mo

Domestic ShippingUpdated 2 years ago