Reach out to us via email for extra support! 

We'll get back to you within our business hours:
Monday - Friday: 10:00 AM - 5:00 PM PST
Saturday - Sunday: Closed

Customer Support

<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;">In order to redeem points at checkout, you must be logged in to your account:&#xA0;<a href="https://www.emcosmetics.com/account/login" rel="noopener noreferrer" target="_blank">Login Here</a><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><img src="https://uploads.gorgias.io/zKB3oxw4r16rkVOL/IMG_0079-683e8f5a-8fb1-4479-92ed-8ff2951e7e18.jpeg" style="width: 300px;" class="fr-fic fr-dib fr-shadow fr-rounded">Mobile View<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"> <p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><img src="https://uploads.gorgias.io/zKB3oxw4r16rkVOL/Screen_Shot_2022-07-28_at_4.28.19_PM-a7ba8b21-d4aa-4486-990d-61b2cd8ee93b.jpg" style="width: 470px;" class="fr-fic fr-dib fr-rounded fr-shadow">Desktop View<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"> <p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;">Once you&apos;re logged in and ready to check out, you will see a drop down at the top of the checkout page that says &quot;Apply Discounts &amp; Rewards&quot;. Here you can redeem your points for free gifts or cash!&#xA0;<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><img src="https://uploads.gorgias.io/zKB3oxw4r16rkVOL/Screen_Shot_2022-10-04_at_3.26.34_PM-1e2101c1-e924-4076-b95b-bc4d89f92249.png" style="width: 300px;" class="fr-fic fr-dib fr-rounded fr-shadow">Checkout View Once Signed In<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><span id="isPasted" style="color: rgb(10, 10, 10); font-family: Georgia, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Because you can only use one discount at a time, discount codes can not be used in conjunction with one another or combined with any other offer, including cash off as apart of the Rewards program.<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-font-smoothing: antialiased; letter-spacing: normal; font-family: Circular, sans-serif; line-height: inherit; font-weight: 400; font-size: 11px; color: rgb(10, 10, 10); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><span style="color: rgb(10, 10, 10); font-family: Georgia, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">You will not be able to redeem points through any other platform like the Shop App.You can only redeem points through our site,&#xA0;<a href="http://www.emcosmetics.com" target="_blank" rel="noopener noreferrer"></a><a href="http://www.emcosmetics.com" rel="noopener noreferrer" target="_blank">www.emcosmetics.com</a>.&#xA0;

In order to redeem points at checkout, you must be logged in to your account: Login Here. Mobile View. Desktop View. Once you're logged in and ready to check out, you will see a drop down at the top of the checkout page that says "Apply Discounts & R

How to redeem points at checkoutUpdated 2 years ago