Customer Support logo
Customer Support logo

All articles

International Shipping & CustomsUpdated a year ago

SHIPPING METHODCOSTDELIVERY TIME
*Varies By CountryShipping calculated at checkout8 to 20 business days

$10.99 for orders over $100 (+ any duties & import fees)8 to 20 business days

International tracking will not update everyday - tracking will only update when the package has reached certain checkpoint scans, which can sometimes take up to a week through customs. If you're order has not delivered within the estimated 20 business days (Monday-Friday) since it first shipped, please reach out to our support team at [email protected] and we can assist you further!

Find the full list of countries & regions we ship to: HERE

WE DON'T SHIP TO

Algeria
Angola
Anguilla
Belize
Cayman Islands
China (not including Hong Kong)
Guinea-Equatorial
Kenya
Malaysia
Russia
Sao Tome and the Principe
Spain
Turks and Caicos Islands
Vietnam
Zambia


Customs & Duties:

All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are calculated at checkout and included in your EM Cosmetics order and/or shipping total at checkout. EM Cosmetics is not responsible for any additional fees associated with import. All fees must be paid by the parcel recipient.


Was this article helpful?
Yes
No