Cancellation & ChangesUpdated 10 months ago
Occasionally, orders or parts of an order are canceled by our system for various reasons. Some reasons for cancellation are:
- Item(s) not available
- Difficulty in processing payment information
- Cannot ship to address provided
- Duplicate order was placed
EM Cosmetics will accept cancellation and change requests but due to our varying processing times, these changes are not guaranteed. Please email [email protected] as soon as possible with all of the details of your request and we will do our best to accommodate.
Was this article helpful?