Customer Support logo
Customer Support logo

All articles

Returns & Exchanges

4 articles


Domestic Returns

US Customers: If for any reason you are unsatisfied with your purchase, you may return or exchange your order within 30 days of your purchase date, no exceptions. Cancel/Change your Return/Exchange:. To change your requested return, you must cancel a

International Returns

Currently, we do not offer any international returns at this time. If you have received a damaged or defective item, please reach out to our Support Team with the following information:. (1) A photo (or video, if applicable) of the issue you are expe

Start A Return

STEP 1Simply visit our return portal: HERE. STEP 2Enter your order number and the email address used to complete your purchase. (Both found on your confirmation email). STEP 3Select the item or item(s) you'd like to return or exchange. Select a reaso

Final Sale

All sales and promotions including but not limited to: Michelle's Birthday Set, Last Chance, BOGO, Build Your Own Bundle, and Sets are final sale and cannot be returned or exchanged.